Our Office Goal

We strive to provide our patients with up to date, gentle and personalized care, while considering the needs of our community and environment.

Office Features

Patient Comfort
Patient comfort is considered in each and every part of our clinic. We have special, non-glaring natural lights, personal TVs and warm, treated water in our operatories. Our waiting room is equipped with a welcoming fireplace, complimentary filtered cold water, and a separate children's play area. And of course, our warm, caring staff will assist patients with their needs. Our office ensures that all aspects of patient comfort are addressed. We even use numbing gel on patient gums before we freeze their teeth!

Sterilization
We sterilize all instruments and handpieces by steam and pressure treatment; not by chemical sterilizers. We also regularly check our sterilizers to ensure adherence to proper infection control protocol. Each and every treatment room has a proper hand wash facility as well as an alcohol hand sanitizer. There is no possibility for cross-contamination among patients. We have a designated sterilization person to make sure our infection control protocols are met and surpassed at all times.

Intra-oral cameras
Intra-oral cameras are available to take the mystery out of dentistry. We can show patients tartar, healthy and /or inflamed gums, fractured teeth, and fillings as well as other concerns such as lesions, canker sores, chickenpox spots, viral outbreaks and more. We can save our images in the patient file for future comparisons, pre-authorizations and/or specialist communication.

Environmental considerations
Amalgam and sharps disposals are all addressed in an environmentally friendly manner. We have an amalgam separator installed to remove any amalgam pieces before water lines drain into the public water system. Both amalgam and sharps are removed and disposed of by GFM Environmental Company on a regular basis.

Each patient treatment center is equipped with a filter/trap to remove any particulates (even small cotton pellets) before they enter the public disposal system. Our digital radiographs eliminate the disposal of chemical film fixers and developers.

We also use warm, treated, bottled water for all procedures. The 2006/2007 GVRD water usage warnings caused many offices to shut down. However, we were able to operate using bottled water. Our patients were and are protected at all times.

Privacy Policy
Our office takes your privacy seriously. We collect and maintain our records diligently and discretely, with our patients' interests in mind. Our office has a designated privacy officer to ensure that we adhere to PIPA (Personal Information Protection Act) standards. Click here to read our office Privacy Policy.

Community Outreach
Our success would not be possible without the loyalty and referrals of our patients. We try to give back by:

Supporting / Donating to school events such as:
- Friendly Forest Preschool Silent Auction
- Anmore Elementary
- Harbourview Elementary Fundraisers
- Moody Middle Fundraisers
Providing school and preschool educational tours
- Panorama Heights School
- Kinder Kampus preschool
Treating all emergencies as soon as needed
Supporting and promoting local fundraisers
- SHARE
- Firefighters funds for charity
- VGH Cancer Dinner Gala
Promoting dental health month in elementary schools across School District 43
Supporting local Parent Advisory Committee (PAC) events through donations and purchases
Providing oral aids to charities who serve third world nations
Donating oral care kits to those who live in shelters
Volunteering our time and resources for:
- Community Dental Day at Douglas College
- The REACH community health centre
Accepting and mentoring dental assisting and reception students from Vancouver Community College and Kwantlen College for practicum training
Providing shadowing experience for BC resident dental students from University of British Columbia and University of Boston Faculty of Dentistry.